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Posted on: September 30, 2021

New Payment Option and Seasonal Payment Locations Begin in October

Shelby County Trustee Regina Morrison Newman announces a new property tax payment option beginning Monday, October 4th, as well as seasonal locations opening tomorrow, October 1st.

Beginning Monday, October 4th, taxpayers will be able to pay their property taxes over the phone with their credit or debit cards. After calling the main phone number to the Trustee’s Office, 901-222-0200, and pressing the “#” key, the system will allow them to make payments on their property taxes – current or delinquent.*  Further enhancements in payment options are coming soon.

“Taxpayers have requested this option and I am glad that we have been able to deliver it for their convenience.  This will allow our citizens another option to pay by phone from wherever they are,” said Trustee Newman.

Additionally, October 1st marks the opening of the Trustee’s Office seasonal locations with the return of payment locations at Bartlett City Hall and the Regions Bank in Whitehaven.  The Trustee’s Office will also continue its partnership with the Shelby County Credit Union inside their locations in East Memphis and Midtown.

Representatives will accept payments and answer property tax related questions for anyone visiting in person.  Property taxes for the 2021 tax year become delinquent on March 1, 2022.

For faster service, taxpayers can make check and credit card payments online, 24 hours a day / 7 days a week, at www.shelbycountytrustee.com or on their smartphones through the PayIt901 app.


Year-round Branch Location:

Trustee Main Office:

157 Poplar Ave., 2nd Floor; Mon. – Fri. (8 a.m. – 4:30 p.m.)


Seasonal Branch Locations:

Shelby County Credit Union (East): 

1160 Sycamore View

Tuesdays, (11 a.m. – 4 p.m.)

Accepting cash, checks, cashier checks, money orders and credit/debit cards


 Shelby County Credit Union (Midtown): 3245 Poplar Ave.

Tuesdays, (11 a.m. – 4 p.m.)

Accepting cash, checks, cashier checks, money orders and credit/debit cards

 

Whitehaven:

Regions Bank

1190 E Shelby Dr.

Wednesdays, (9:30 a.m. – 1 p.m., 2 p.m. – 3 p.m.)

Accepting cash, checks, cashier checks, money orders and credit/debit cards

 

Bartlett City Hall:

6400 Stage Rd.

Fridays, (8:30 a.m. – 1 p.m., 2 – 4:30 p.m.)

Accepting cash, checks, cashier checks, money orders and credit/debit cards

 

All locations will be closed for the holidays on Veterans Day (November 11) and Thanksgiving (November 25-26)

*The 2.6% fee for any credit or debit card payment will still apply. 

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