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Posted on: September 15, 2020

New County Property Tax Payment Locations for 2020 Tax Season

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MEMPHIS, Tenn. – Shelby County Trustee Regina Morrison Newman announces the seasonal locations accepting property tax payments beginning October 1, 2020.

Due to the Coronavirus, the Whitehaven location will be the Whitehaven Library this year and the Trustee’s Office is pleased to announce it has partnered with the Shelby County Credit Union to add two more convenient locations at the Credit Union’s East and Midtown locations (drive-thru only).

Trustee representatives will accept payments and answer property tax related questions for anyone visiting in person.  Property taxes for the 2020 tax year become delinquent on March 1, 2021.

Taxpayers are encouraged to make check and credit card payments online, 24 hours a day / 7 days a week, at www.shelbycountytrustee.com or on their smartphones through the PayIt901 app, or utilize U.S. Mail for checks and money orders. Cash will only be accepted downtown or at the two Shelby County Credit Union locations.

Taxpayers interested in obtaining information about Tax Freeze and Tax Relief should call the office at 901-222-0200 to speak with a representative.

Year-round Branch Location:

Trustee Main Office:   157 Poplar Ave., 1st Floor/Main Lobby
Mon. – Fri. (8 a.m. – 4:30 p.m.)


 Seasonal Branch Locations (October through February):                                  

Whitehaven Library:  
4120 Millbranch Rd.
Tuesdays, (10 a.m. – 1 p.m., 2p.m. – 3:30 p.m.)
Accepting checks, cashier checks, money orders and credit/debit cards – NO CASH


Shelby County Credit Union (Midtown):3245 Poplar Ave.- Drive Thru Payments Only
Tuesdays, (11 a.m. – 4 p.m.)
Accepting cash, check, cashier checks and money orders
No credit/debit card transactions


Shelby County Credit Union (East):
1160 Sycamore View. - Drive Thru Payments Only
Wednesdays, (11 a.m. – 4 p.m.)
Accepting cash, check, cashier checks and money orders
No credit/debit card transactions


Bartlett City Hall:  
6400 Stage Rd.
Fridays, (8:30 a.m. – 1 p.m., 2 – 4:30 p.m.)
Accepting checks, cashier checks, money orders and credit/debit cards – NO CASH


All locations will be closed for the holidays on Veterans Day (November 11) and Thanksgiving (November 26-27)

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